TERMS AND CONDITIONS OF SALE
All goods supplied by Atomik.biz Ltd are subject to the following terms and conditions of sale. The waiver by us on any given conditions shall only act as a waiver on that occasion. The waiver of any conditions on any occasion shall not affect our right to enforce our terms and conditions at any time. Atomik.biz Ltd shall not be liable for any failure to perform its obligations where such failure is due to any cause beyond reasonable control. The description of goods given by Atomik.biz is given by way of identification and may change without notice at any time. Atomik.biz Ltd will hereafter be referred to as the Company.
All goods will be invoiced at the price quoted. Packaging/delivery or insurance charges, if applicable, are extra. No discounts shall apply unless previously agreed by the Company.
3. Payment Terms
Our payment terms are displayed at the bottom of each invoice. For example 14 days, Payment with order, Payment in advance, etc. The method of payment will be at the discretion of the Company. We reserve the right to refuse to establish a credit account for any Buyer. It is at the discretion of the Company to refuse or withdraw any credit facilities to any Buyer who has an established credit account. Payments made by commercial debit or credit cards will be subject to a surcharge. The Seller reserves the right to charge interest (at a rate of 2% above the Bank of England base rate) on the outstanding amount unless the amount is paid for within the agreed terms.
Domains must be paid for in full in advance and are not refundable.
Any warranty given by the Company will commence from, and include, the delivery date or invoice date whichever is earlier. The warranty terms shall be as stated on the invoice. Any warranty given is an R.T.B [Return to Base] warranty i.e. The Customer is responsible for any shipping costs. The Company shall not accept charges for shipping costs incurred by the customer. A 15% re-stocking fee will apply to goods that are returned and found to be NFF and on canceled orders if shipped before notifying Atomik.biz of the cancellation.
5. Value-added Tax
All prices quoted are exclusive of VAT. The appropriate charge rate of VAT will be as stated on the submitted invoice.
6. Defective Goods
If any goods become faulty or defective during the warranty period we will either exchange/repair the goods or refund the price, at our discretion, provided the Buyer notifies us within the given period.
7. Damages or Shortage of Delivery
Claims for damages or shortage of delivery must be reported to the Company within 24 hours of receipt. After this time we shall not be liable for any such claims.
8. Return of Goods
Any Company or persons returning goods to Atomik.biz Ltd must obtain an RMA number [Returned Materials Authorisation Number] from the Company and follow the correct procedures. Written procedures and criteria are available on request. Original packaging will be required. If the original packaging is not available, goods must be sufficiently protected using an anti-static bag and adequately packed, using either foam or other suitable materials inside cardboard boxing. The Company reserves the right to reject any RMA that does not have sufficient packaging.
Goods damaged or lost in transit will be replaced free of charge, at the discretion of the Company, provided we have received written notification of such loss or damage.
All goods shall remain the property of the Company until full payment for the said goods is received. Until the buyer makes payment he shall keep the goods in his possession and not remove, sell, or dispose of the goods without our consent. The buyer shall become the Bailee of the goods and the legal title of ownership shall not pass onto the buyer until full payment is received.
Any products collected from us by the buyer’s own courier or collection service shall be deemed “as delivered” by the Company and become the liability of the customer at the point of collection. Where the Buyer either, refuses to accept the goods at the time of delivery or returns the goods without just cause, he shall be deemed to be in breach of contract and we shall be entitled to treat the order as canceled by the buyer. The terms and conditions under Cancellation will then apply. The time quoted for delivery of goods is given as an estimate only. Delivery may be postponed for conditions beyond the control of the Company. Therefore, the Company shall not be liable for any penalty for delay in delivery of orders.
Should any customer cancel an order placed with the Company they will be liable for any non-recoverable costs incurred. Any cancellation must be submitted in writing within 48 hours of the original order being placed or the cancellation shall be considered void. Orders for domains can not be canceled.
13. Use of Goods
The Company acts solely as a distributor of the products and the Buyer must acknowledge that he is responsible for detailing the correct specification of the product ordered. The Buyer is responsible for ascertaining the use of the product to which they will be put to use and for determining their ability to function. We shall accept no liability for any advice given by us to the Buyer relating to its requirements in respect of any products.
14. Domain registrations
All UK domain name registrations are subject to Nominet’s terms and conditions and must be accepted by the registrant. Atomik.biz Ltd will renew expiring domains once our invoice has been paid in full. It is recommended domain names be renewed 30 days prior to expiry to avoid interruptions in service. Atomik.biz Ltd will notify registrants with a 30-day notice of domain expiry.
Orders for domains will only be accepted by email and your email to us confirms acceptance of these terms and conditions.
New domains will be charged at £12 + VAT per year. Renewals will be charged at £24 + VAT per year. Domains can be registered for up to ten years.
Customers can contact Atomik.biz Ltd using our Contact Us page.
Customers will be charged £25 + VAT for transferring outgoing domains to another registrar. Incoming transfers are free of charge. Orders and renewals are typically processed within 24 hours but can be expedited at no charge by calling the number on our Contact Us page.
Complaints should be sent using the Contact us page. We also have an email address for complaints which is Nominet@ followed by atomik.biz. This address is not listed in the usual format to avoid abuse.
Abuse should be reported to abuse@ followed by atomik.biz
All comunications will be responded to in a maximum of two working days.
English Law shall govern these conditions of sale and the English courts shall have jurisdiction in the relation thereto.
Registered in England & Wales. Company No: 46988843
Registered address: 3rd Floor, Lawford House, Albert Place, London, England, N3 1QA