Customer testimonials
Mark has been invaluable in sorting out my communications and email. I am a busy medical consultant and need to be in touch while on the go. I need to synchronise my phone’s email and calendar, so I don’t double book myself through having different versions. I had tried a variety of people and services that I was assured would fix the problem, but none did. Until I met Mark, he listened carefully to my problem and understood what exactly it was I wanted to achieve.
His hosted web-based outlook solution has worked efficiently from day one. It has transformed my life. I can access my email and calendar from any internet-connected computer and also my iPhone. I no longer double book myself and am up to date with my emails. Mark deals with any questions promptly. All I can say is I have been delighted with Mark’s service.
Mark first helped us install a new server and migrate all our data and programmes. Inevitably not everything goes to plan, but the effort and dedication Mark showed in ensuring everything was back up and running, was first class. That was in 2010, and we’ve worked with him ever since.
I run a driving school in Bath and have used Mark and Atomik for all my computing needs for over ten years. Mark is always on hand to provide the best advice on my IT purchasing needs, troubleshoot if I have any IT issues and give me his best and undivided attention if I have any IT crisis. I wholeheartedly recommend Mark and Atomik.biz to anyone who uses a computer or network.
We first became associated with Atomik in 2010 when we purchased a hosted email service from them. We upgraded to include full IT support from 2011 when we asked them to review our IT and telephone systems following the relocation of our office. On their recommendation, we purchased a server and moved to a VoIP based telephone system retaining our existing BT telephone numbers.
The new systems have enabled our staff to work from home accessing data and dealing with telephone calls in the same way they do when they are in the office. When we set up a second office, Atomik has interlinked with our main office in a way where both offices can operate as one.
Not only have we been very happy with the service received from Atomik but also we are impressed with the way they have proactively developed our IT and telephone systems as we have grown.
Atomik.biz has been our IT support company since 2002.
During this time they have rescued our computer system from collapse, rid it of sudden viruses, de-wormed it several times, rebuilt it, extended it and generally supported it in every way.
They built our terminal services system to enable our remote workers to connect into the office and provides remote as well as on-site support way above and beyond what would be provided by other larger companies.
They have also provided the answers to allied subjects with many of our clients, particularly where remote CCTV viewing proves problematical.
I have known Mark through a group of local businesses, and he is excellent in his field. Mark has a great depth of knowledge, and I would recommend any company ask him to look at their IT systems.